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Testing Criteria and Policies

Official certification program policies and governance documents.

Accommodations During an Exam

Explains the accommodations process, including how to request changes and the types of accommodations available.

Exam Scoring

Clarifying Exam Accommodations: Process, Requests, and Options.

Exam Content

Explains Safeguarding Exam Integrity: Prohibition on Exam Content Sharing.

Exam Feedback

Encouraging Candidate Feedback: Formal Feedback Process.

Candidate Retesting

Implementing Retesting Protocol: Suspicion Resolution and Procedure.

Candidate Photograph

Enforcing Security Measures: Candidate Photograph Requirement.

Test Center Reschedule and Cancellation Policies

Policy on Rescheduling and Cancellation: Procedural Requirements.

Online Proctored Reschedule and Cancellation Policies

Online Proctored Exam Rescheduling and Cancellation Policy.

ID Policy

Candidate Identification Policy: Ensuring Exam Integrity through ID Verification.

Agreement between COITB and Testing Candidate

Explains the Agreement between COITB and Testing Candidate.

Delivery of Exam

Explains the Exam Policies & Exceptions.

Retesting Policy

Explains the Retesting Policy.

Refund Policy

Explains the Refund Policy.